We're now doing hardware maintenance related to last nights outage. This is critical maintenance and there will be downtime until completed. Updates will be posted here.
Update 1 (3am EST) : DNS services are now coming back online and customer websites/email will be operational within the next 15-20 minutes.
Update 2: (3:14am EST) All shared hosting servers are now back online and operational. We are still doing maintenance and will post an update once completed.